Tokyo, Japan
Inside Sales Specialist


Buehler is a leading manufacturer of scientific equipment and supplies for use in material analysis. Over the past 80 years, Buehler has established sales, manufacturing and laboratory services located throughout North America, Europe and Asia. Comprised of world-class products and brands, such as Wilson Hardness, Buehler continues its history of providing market-leading solutions to our customers for their sample preparation and material analysis applications.

Celebrating its 100-year anniversary in 2012, ITW is a global diversified industrial manufacturer of value-added consumables and specialty equipment with related service businesses. The Company focuses on profitable growth with strong returns across worldwide platforms and businesses. The businesses serve local customers and markets around the globe, with a significant presence in developed as well as emerging markets.

The Inside Sales Specialist is a key position responsible for driving sales in a target market. This position is responsible for proactive business development in the territory - lead follow up, customer management, project management, lead generation campaigns, cold calling and collaboration with the field sales team. We are seeking a candidate with demonstrated success in both managing and developing a territory from the inside, with limited field activity (as required). The ideal candidate is customer-focused, organized, creative in technique to reach new customers, an outstanding communicator and most importantly, results driven.


Job Responsibilities:
  • Stimulates demand and secures sales for equipment, accessories and consumable products with existing and new customers in assigned territory through outbound contact effort.
  • Achieves or exceeds territory sales plan by maintaining existing business and developing incremental business in existing accounts.
  • Searches for, identifies and develops leads for new business in new accounts within assigned territory.
  • Manages sales pipeline, track customer contacts, and account details.
  • Identify and build relationships with key decision makers through friendly, engaging communication.
  • Identifies and analyzes customer needs and develops commercial arguments.
  • Builds customer relationships and shares knowledge of products, their characteristics and the market.
  • Plans daily activity including customer calls, creating a time efficient plan.
  • Organizes own work routine with guidance as provided by sales leadership.
  • Provides forecast data to sales management.
  • Partner with the lab team to organize remote demonstrations for existing and potential customers, advises customers of the benefits of Buehler and Buehler products.
  • In partnership with the lab team, organizes and participates in laboratory testing of customer samples.
  • Partner with outside sales force in joint selling efforts for potential large business opportunities.
  • Assists outside sales team with lead qualifications.
  • Participates in sales meetings to obtain information on sales objectives, promotional actions, new products, improvement ideas, etc.
  • Participates in sales, product and systems training, marketing campaigns, special projects and applies this knowledge in efforts to increase business.
  • Follows market and competition evolution and transmits information to sales leadership.
  • Tracks and shares information on wins and losses adjusting sales presentation as needed.


Job Requirement:
  • Requires either a Bachelor's degree in a science/technical discipline or a Bachelor's degree in any discipline plus a minimum of 3 years inside sales experience, with demonstrated results.
  • Requires strong verbal, written and interpersonal communication and a pleasant telephone manner.
  • Demonstrated customer focus.
  • Ability to multi-task a high volume of projects at one time.
  • Works independently as a self-starter, successful at prioritizing work.
  • Decision making, problem resolution and creative thinking skills.
  • Persistence and positive attitude.
  • Formal or corporate training in selling skills desired.
  • Proficient level of competency in using Microsoft applications such as word, PowerPoint, excel, outlook.
  • Ability to travel at least 10% of the time.
  • Position reports to Business Unit Manager.


Buehler offers a friendly and professional working environment that supports career and personal development that includes a competitive compensation package and comprehensive training programs.

Buehler is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.


Qualified applicants should submit their CV to Mieko.Ishikawa@buehler.com


www.buehler.jp